On Demand Repair
When an instrument breaks down, Agilent On-Demand Repair services offer the most flexible option to get your lab up and running again. All repairs are performed by knowledgeable professionals using genuine factory parts. Our field service engineers have years of experience, so you know that the job will be done right the first time.
- On Demand Services
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Product Details
Features
- Curious about Agilent’s repair services but not ready to commit to a full service contract? Request an On Demand repair quote to schedule your repair service.
- Enjoy peace of mind knowing that you can contact Agilent for an instrument repair or maintenance anytime, even if you do not have a contract.
- Agilent’s certified field service engineers have the experience to make sure that your instrument is fixed right the first time.
- We use only genuine Agilent parts on your instrument.
- Keep your instrument running at peak performance and decrease your downtime before it decreases your lab’s productivity by scheduling preventive maintenance.
- With our record of 90% on-time delivery, you can count on us to ship parts required for a repair or maintenance.
- Agilent CrossLab now offers a new online capability that makes it faster and easier for a customer to receive On Demand service. Request, review, approve, and pay for On Demand Service through your online account in one quick, convenient transaction.
- On Demand Online is now available for Agilent Chromatography and Spectroscopy instruments to request repair quotes.
How It Works
Literature
- Key Literature
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Schedule Instrument Repairs Faster with Online Quotes
Now you can review, approve, and pay for Agilent CrossLab On Demand Service requests through your online account in one quick, easy, convenient transaction.- Flyers
- English
- 28 Jul 2020
- 185.13 KB
5-year study substantiates value of Agilent Preventive Maintenance
A rigorous statistical analysis of five years of service calls to understand the value of Agilent CrossLab Preventive Maintenance.- White Papers
- English
- 20 Nov 2018
- 143.96 KB
Support
- FAQs
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On Demand Online - Requesting and Placing Your Service Order is Easier Than Ever
On Demand Online - Requesting and Placing Your Service Order is Easier Than Ever. Need Agilent’s services but not ready to commit to a full-service contract? Schedule an On Demand Repair and PM for a great interim solution.
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